Demand Planner (1 Year Contract)

If you are passionate about empowering others to live their happiest lives and kick sugar, we want to hear from you! We are SmartSweets, the innovators of the first candy that kicks sugar.

Reporting to the Director, Production & Retail Operations, we are on the lookout for an analytical and detail-oriented Demand Planner to ensure our customers can access our product at the right place at the right time. Working alongside your partners in Production, Retail Operations, Ecommerce, Finance and Sales, you will support all our wholesale and direct-to-consumer channels (retail and e-commerce). With a strong background in production planning for retail organizations, you will be actively working with our leaders to ensure that our forecast methodology and inventory allocation strategy are operating at peak efficiency.

Who Are We?
At SmartSweets, we believe in the power of curiosity. We believe with a smart combination of passion, focus and innovation that can change the world! We believe there is no time like the present — and the ability to affect change lies within each of us. We trust it's possible to live in a world where candy doesn’t always equal sugar, and where words like guilt, permission, and indulgence no longer carry weight. We believe we can enjoy candy just as we enjoy life - to the fullest.

Kick Sugar, Keep Candy.

Our Mission: Provide people with the candy they know and love, without the sugar.

Our Vision: To be the global leader in revolutionizing candy.

Our track record: We are in our fourth calendar year in market and are distributed in over 18,000 stores in the US and Canada. We have experienced record sell-throughs with our key partners and we are grateful to have cultivated a devoted tribe, with over 384,000 in our social media community.

Our Core Values:

Extreme Ownership: We have a deep sense of accountability and lead egolessly .
Celebrating Individuality: We believe the uniqueness and individuality of each squad member makes us stronger as a whole.
Curious Innovators: We are innovators and harness our energy to relentlessly create solutions - All ‘problems’ are opportunities hidden in disguise.
Fuelled by Passion: We are fuelled by tenacity, passion and we embrace change.
Honouring Relationships: We are honoured to be included and to be part of our customers’ journey. We are grateful for those that support us – Customers, partners and each other.

A day in the life...

Demand Planning:

Implement and support managing a 52-week rolling production plan, internally and at co-packers
Analyze current production numbers and workflow; identify opportunities for improvement to ensure we utilize the full production capability
Develop and manage capacity analysis tool to monitor production capacity and long-term plan(s)
Pulling market information reports and providing analysis as requested by the team
Analyze historical sales trends, prepare pre-season and in-season forecast data, develop statistical forecast models and evaluate forecast results
Execute analysis of customer and business data, including predictive modeling, forecasting, and probability modelling
Compiling price audit information, by region, banner, category and SKU
Refine systems and methods to continually improve forecasts so that the company can better anticipate customer demand
Identify and analyze supply or capacity constraints, conflicting supply priorities and recommend solutions to address the shortfalls. Provide analytical support and expertise for on-going business needs, as well as new product launches, promotional activity, lead time, inventory levels, and production adherence.

Administrative & Other Functions

Running reports and preparing summaries for management and other teams
Facilitate the documentation of production planning processes and workflows through Standard Operating Procedure (SOP)
Develop and track KPIs to drive demand planning performance improvement
Analyze the oversold and undersold in a monthly pace to identify impact and ramification, and adjust future accordingly

About you...

Excellent organizational abilities
Relevant degree, diploma or experience in scheduling, demand planning, or inventory/sales analyst work
At least two (4) years’ experience in Supply Chain and Food Manufacturing environment
Minimum of 2 years of experience in a production planning position
Knowledge of consumer-packaged goods in the food industry is an asset
Ability to coordinate and manage simultaneous data analysis requests of varying size and scope
Expert MS Office skills (Excel, Access, VBA)
Able to work autonomously with minimal supervision in high pressure environments.
Self-motivated and comfortable wearing ‘all the hats!’ and owning tasks #startuplife
Live and breathe our values, are fired up by our mission, and love to have fun!
Are excited by “laying the tracks and running the train” at the same time! A team player who makes others’ days better through your interactions and attitude
Comfortable to own and manage multiple projects independently
Self-Starter who thrives on teamwork and maintains the “make it happen” spirit

Important to know...

1 Year Contract
Based in Vancouver, with the opportunity to work from home or from our Candyland HQ

Excited to join and play a key role in our mission to Kick Sugar? We want to hear from you! Please apply with your resume, cover letter on our careers page with why you’re excited about kicking sugar!