Accounts Receivable & Tradespend Specialist

As our Accounts Receivable & Tradespend Specialist you will manage collections of accounts receivable and lead the tradespend deduction analysis, accounting and dispute process through collaborations with our various departments and customer contacts, growing our mission to Kick Sugar, Keep Candy! This role reports to the Director, Finance and will be hybrid in Vancouver, BC. To support business priorities, core hours are from 9 a.m. PST to 3 p.m. PST.

Who We Are:
SmartSweets is revolutionizing the candy industry by innovating the delicious candy you know and love with less sugar. We are passionate about growing and championing a diverse Squad of high-performing individuals and are fueled by our sweet culture. We are proudly Female-Founded and on our way to kicking 5.5 billion grams of excess sugar out of candy in a single year, what we call our Mission to Mars. 🚀

How You Will Support Our Mission (Responsibilities):

Monitor receivable balances for aging accounts and ensure timely collection of invoices through working closely with external customers and internal Sales Account Managers
Track and apply all payments to customer accounts
Accurately record, track and upload all tradespend deductions within our ERP and Trade software - Netsuite and Vividly
Consistent coordination and communication with the Sales team as well as actively participate in monthly P&L review meetings, to ensure all promotional activities are captured and accounted for in the financial statements
Monitor our tradespend and report regularly on tradespend vs. budget to the Finance team and Director, Trade & Sales Planning
Analyzing effectiveness of tradespend promotions and report findings to the Finance Team and Director, Trade & Sales Planning
Collaborate with the Sales team and Order Management team on payment and deduction disputes
Work closely with the Director, Finance and Accounting Manager on month-end close accounting processes
Work with the Accounting Manager and Community Marketing team on eCommerce payment processing, including refunds and reconciliations
Collaborate with other departments on ad-hoc projects

What You Bring (Qualifications & Experience):

Post-secondary education
Experience in a related role, preferably Account Management or Accounts Receivable
Strong knowledge of Microsoft Suite (particularly Excel), experience with Netsuite or Vividly are an asset
CPG experience is an asset
Detail-oriented, collaborative, and has excellent organizational skills
Excellent communication skills with both internal and external parties (written and verbal)
Ability to multi-task with ease
Self-motivated and excited to excel within a fast-paced company, comfortable adapting to and driving change
A team player who makes others’ days better through your interactions and attitude

Our Hybrid Work Structure
We fully embrace the power of in-person interactions. By actively investing in opportunities for in-person interactions we will grow our mission to Kick Sugar and be the global leader in BFY candy, fuel individual development and strengthen relationships while having fun. Our hybrid work model requires a minimum of two days per week in the office: one designated department day and one flexible day that may vary week to week, per our Fueling Togetherness Philosophy.

Compensation and Sweet Perks (Benefits):
The approximate base salary range for this position is $55,000 - $69,000. The actual base salary will be based on various factors, including the candidate’s level of skills, experience and education aligned with the needs of the role, budget and market. This position is eligible for participation in a bonus program based on performance and company results. Please note, individuals must be employed by 09/30/26 to be eligible for the 2026 bonus.

In addition to base salary, we offer a comprehensive benefits (Sweet Perks) package:
🍭Bear Benefits (free candy!)
👪Extended Benefits (health, dental, life & disability, EAP, STD & LTD
🍓Berry Sweet Lifestyle Spending Account (up to $1000 annually)
🥰2 Gummy Days (personal days)
💚5 Paid Restore Days (sick days)
🗓️SweetWeek (company shutdown in December)
🌞Summer FriYAYs (half days off on Friday in the summer)
🕑Life, Work, Flow Philosophy (flexible work environment)
📞Monthly Cell Phone bill reimbursement
💻Home Allowance to optimise your remote workspace
👶Maternity and Parental Leave Top Up Program
📚Individual Development Program and funding
💗Community Love (paid Volunteer Day)
🐶Puppy Friendly Office
🥳Regular Squad Social Events

If this sounds like a sweet opportunity for you, apply directly on our Careers Page. Include your resume, cover letter, and let us know what excites you about kicking sugar out of candy!

SmartSweets is unable to provide sponsorship or support work permit applications for this position. Candidates must ensure they are legally entitled to work in Canada at the time of the application.

Our Commitment to Celebrating Individuality (DEI)
We are committed to elevating the voices of Squad and community members on the mission to Kick Sugar, Keep Candy! We believe representing the uniqueness of all makes us stronger as a whole. We are making a difference by encouraging all Squad Members to practice allyship, educate themselves, inspire others to take action and support underrepresented communities.